Product Solutions Engineer, Health and Home
Company: Google
Location: Boulder
Posted on: January 7, 2026
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Job Description:
Minimum qualifications: Bachelor’s degree in Engineering,
Computer Science, a related field, or equivalent practical
experience. 3 years of experience working with client-side web
technologies (e.g., HTML, CSS, JavaScript, or HTTP). 3 years of
experience coding with one or more programming languages (e.g.,
Java, C/C++, Python). Experience troubleshooting technical issues
for internal/external partners or customers. Preferred
qualifications: Experience architecting and developing software or
infrastructure for scalable, distributed systems. Experience using
project management software such as Asana, Trello, or Jira.
Experience with Agile development methodologies. Experience in data
and information management as it relates to big data trends and
issues within businesses, with the ability to use data to drive
decisions. Ability to learn quickly and work with emerging
technologies, methodologies, and solutions in the AI/ML space.
Ability to manage and deliver large-scale, complex technical
projects and coordinating cross-functional project members, with
excellent relationship building, collaboration, consultation, and
influencing skills. About the job The Health and Home team is on a
mission to bring unparalleled simplicity, safety, and intelligence
to the spaces where life happens most. We work to create integrated
experiences that elevate wellness, streamline daily routines, and
provide peace of mind in every home. Our work empowers users to
manage their health, optimize their environment, and connect with
what matters most, all through innovative, reliable, and
user-centric solutions. As a Product Solutions Engineer (PSE), you
will be focused on accelerating opportunities within rapidly
growing Health and Home product ecosystems. You will transform
support processes into scalable, repeatable solutions. In this
role, you will serve as a dedicated technical consultant and
subject matter expert, reducing the reliance on core engineering
teams for day-to-day operations and improvements. You will be
responsible for the end-to-end design of solutions, collaborating
with engineering on technical proposals, and fast-tracking API
updates required for our support platforms. You will work at the
intersection of technical implementation and customer support
strategy, developing innovative solutions to improve customer
self-service, services delivery efficiency and streamline partner
onboarding. You will be designing and implementing critical signals
for our support platforms, building tools, automating processes,
and providing technical ownership over key support infrastructure
to proactively address the root causes of support contacts. You
will be a technical expert with an understanding of customer
support needs, directly impacting how users experience Googles
Health and Home products. Google creates products and services that
make the world a better place, and gTech’s role is to help bring
them to life. Our teams of trusted advisors support customers
globally. Our solutions are rooted in our technical skill, product
expertise, and a thorough understanding of our customers’ complex
needs. Whether the answer is a bespoke solution to solve a unique
problem, or a new tool that can scale across Google, everything we
do aims to ensure our customers benefit from the full potential of
Google products. To learn more about gTech, check out our video .
The US base salary range for this full-time position is
$123,000-$176,000 bonus equity benefits. Our salary ranges are
determined by role, level, and location. Within the range,
individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant
education or training. Your recruiter can share more about the
specific salary range for your preferred location during the hiring
process. Please note that the compensation details listed in US
role postings reflect the base salary only, and do not include
bonus, equity, or benefits. Responsibilities Own the end-to-end
design, implementation, and validation signals to power
self-service options, automated feature rollouts, and personalized
support for Health and Home users. Serve as the technical subject
matter expert to minimize reliance on core engineering, and
collaborate with them to brainstorm and propose technical solutions
that reduce known contact drivers. Build and enhance capabilities
in support agent tools like Cases2, implement backend bug fixes,
and fast-track API updates for Authorable Workflows (AWFs) to
create a seamless help experience. Develop and streamline scalable
technical processes for onboarding new partners, enabling the
expansion of the menu of services and the partner support
ecosystem. Take technical ownership of the configuration,
troubleshooting, and reliability of bug management systems,
including Bug Observer setups.
Keywords: Google, Loveland , Product Solutions Engineer, Health and Home, Engineering , Boulder, Colorado
