Assistant Service Manager
Company: American Motors
Location: Commerce City
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Assistant Service Manager,
Commercial Truck – American Motors, Commerce City American Motors
in Commerce City is seeking a highly motivated and sales-oriented
Assistant Service Manager to join our thriving commercial truck
service department. If you have a strong background in commercial
truck mechanics and a passion for customer service and sales, we
want to talk to you! In this pivotal role, you'll work closely with
the Service Manager to ensure the efficient operation of our shop,
drive service sales, and maintain the highest level of customer
satisfaction. You'll leverage your mechanical expertise to
understand customer needs, provide accurate recommendations, and
effectively up-sell services and parts. What You'll Do: Drive
Service Sales: Actively identify opportunities to up-sell services,
maintenance plans, and parts to maximize revenue. Customer
Relations: Build strong relationships with our commercial clients,
serving as a primary point of contact for their service needs.
Address inquiries, provide estimates, and ensure a smooth service
experience from drop-off to pick-up. Technical Liaison: Utilize
your in-depth knowledge of commercial truck systems to accurately
diagnose issues, explain repairs to customers, and provide
technical guidance to our team of skilled technicians. Operational
Support: Assist the Service Manager with day-to-day operations,
including scheduling, workflow management, and quality control.
Team Collaboration: Work closely with parts, sales, and
administrative teams to ensure seamless communication and
exceptional service delivery. Problem Solving: Proactively address
customer concerns and resolve issues efficiently and effectively.
What We're Looking For: Proven Commercial Truck Mechanical
Background: Extensive hands-on experience working with a variety of
commercial trucks and their complex systems. Diagnostic proficiency
is a must. Sales Acumen: A natural ability to identify customer
needs, present solutions, and close sales. Experience with service
upsell strategies is highly valued. Exceptional Communication
Skills: Clear, concise, and professional communication – both
written and verbal – with customers, technicians, and management.
Customer-Focused Mindset: A genuine desire to provide outstanding
service and build lasting customer relationships. Leadership
Potential: While not a direct management role, we're looking for
someone with the drive to take initiative and grow within our
organization. Organizational Skills: Ability to manage multiple
tasks, prioritize effectively, and maintain accurate records in a
fast-paced environment. Computer Proficiency: Experience with
service management software and basic office applications. Why Join
American Motors? At American Motors, we pride ourselves on a
supportive work environment, continuous training opportunities, and
a commitment to our employees' success. We offer competitive
compensation, comprehensive benefits, and the chance to be part of
a respected leader in the commercial truck industry. If you're a
results-driven professional with a strong commercial truck
mechanical foundation and a passion for sales, apply today!
Keywords: American Motors, Loveland , Assistant Service Manager, Engineering , Commerce City, Colorado