PFS Representative Phys Pract Columbine FP Loveland Clinic
Company: Banner Health
Location: Loveland
Posted on: June 23, 2022
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Job Description:
Primary City/State:Loveland, ColoradoDepartment Name:
C/P-Columbine Fam Prac-ClinicWork Shift: DayJob Category:Revenue
CyclePrimary Location Salary Range:$16.24/hr - $24.35/hr, based on
education & experienceIn accordance with Colorado's EPEWA Equal Pay
Transparency Rules.Great careers are built at Banner Health. We
understand that talented health care professionals appreciate
having options. We are proud to offer our team members many career
and lifestyle choices throughout our network of facilities. Apply
today, this could be the perfect opportunity for you.--Schedule:
Mon-Fri.-- Schedule can vary from 6:45-3:45 to 9a-6p.-- Rotating
half day Saturdays (7:30a-12p)-- - will have a half day off during
the week on those weeks.-- 60 min lunches - rotating depending on
the shift.-- Shifts are typically by week.One family practice
clinic - may be expected to float to assist other clinics as
needed, but doesn't happen often.------ 6 providers with a 7th
starting in December.------ 4-5 team members in this role. Front
office - includes check-in, check-out, making appts, entering
insurance,-- collecting payment responsibility at time of service,
outreach calls to help schedule appts, checking eligibility for
encounter prep and various additional duties related to front
office work.Looking for someone who isTeam oriented,-- detailed,
ability to work within multiple programs, willing to ask questions
and offer assistance, likes working in a busy environment,-- great
customer service, flexible and supportive, able to be self-directed
and to follow specific instructions.-- At Banner Medical Group,
you'll have the opportunity to perform a critical role in the
community where you practice. Banner Medical Group provides both
primary and specialty care throughout the communities in which
Banner Health operates. We do this in a variety of settings - from
smaller group practices like our Banner Health Clinics in Colorado
and Wyoming, to large multi-specialty Banner Health Centers in the
metropolitan Phoenix area. We currently have more than 1,000
physicians and more than 3,500 total employees in our group and are
seeking others to enhance our ability to deliver our nonprofit
mission of providing excellent patient care.POSITION SUMMARYThis
position coordinates a smooth patient flow process by answering
phones, scheduling patient appointments, providing registration of
patient and insurance information, obtaining required signatures
following established processes, procedures and standards. This
position also verifies insurance coverage, validates referrals and
authorizations, collects patient liability and provides financial
guidance to patients to maximize medical services reimbursement
efforts. This also includes accurately posting patients at the
point of service and releasing information in accordance with
organizational and compliance policies and guidelines.CORE
FUNCTIONS1. Performs registration/check-in processes, including but
not limited to performing data entry activities, providing patients
with appropriate information and intake forms, obtaining necessary
signatures and generating population health summary.2. Verifies
insurance eligibility benefits for services rendered with the
payors and documents appropriately. Assists in obtaining or
validating pre-certification, referrals, and authorizations3.
Calculates and collects patient liability according to verification
of insurance benefits and expected reimbursement. Explains and
provides financial policies and available resources for alternative
payment arrangements to patients and their families.4. Enters
payments/charges for services rendered and performs daily
payment/charge reconciliation in a timely and accurate manner.
Balances cash drawer at the beginning and end of the day and
prepares daily bank deposit with necessary paperwork sent to
centralized billing for record purposes.5. Schedules office visits
and procedures within the medical practice(s) and external
practices as necessary. Maximizes reimbursement by scheduling
patients in accordance with payor plan provisions. Confirms patient
appointments for the following day as necessary and ensures
patients are properly prepared for visits.6. Demonstrates proactive
interpersonal communications skills while dealing with patient
concerns through telephone calls, emails and in-person
conversations. Optimizes patient flow by using effective customer
service/communication skills by communicating to internal and
external customers, care team, management, centralized services and
HIMS.7. Assists in responding to requests for patient medical
records according to company policies and procedures, and state and
federal laws.8. Provides a variety of patient services to assist in
patient flow including but not limited to escorting patients,
taking vitals and patient history, assisting in patient treatment,
distributing mail and fax information, ordering supplies, etc.9.
Works independently under regular supervision and follows
structured work routines. Works in a fast paced, multi-task
environment with high volume and immediacy needs requiring
independent decision making and sound judgment to prioritize work
and ensure appropriateness and timeliness of each patient's care.
This position requires the ability to retain large amounts of
changing payor information/knowledge crucial to attaining
reimbursement for the services provided. Primary external customers
include patients and their families, physician office staff and
third party payors.MINIMUM QUALIFICATIONSHigh school diploma/GED or
equivalent working knowledge.Requires knowledge of patient
financial services, financial, collecting services or insurance
industry experience processes normally acquired over one or more
years of work experience. Requires the ability to manage multiple
tasks simultaneously with minimal supervision and to work
independently. Requires strong interpersonal, oral, and written
communication skills to effectively interact with a wide range of
audiences. Strong knowledge in the use of common office software,
word processing, spreadsheet, and database software are
required.Employees working at BUMG, BUMCT, or BUMCS in a Behavioral
Health clinical setting that serves children must possess an
Arizona Fingerprint Clearance Card at the time of hire and maintain
the card for the duration of their employment.PREFERRED
QUALIFICATIONSWork experience with the Company's systems and
processes is preferred. Previous cash collections experience is
preferred.Additional related education and/or experience
preferred
Keywords: Banner Health, Loveland , PFS Representative Phys Pract Columbine FP Loveland Clinic, Healthcare , Loveland, Colorado
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