Customer Service Rep/Order Entry
Company: Aerotek
Location: Loveland
Posted on: April 9, 2021
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Job Description:
Description:-The primary role of this position is to support
customers via telephone, online chat and email with order entry,
and pre-sale specifications. (80 interactions a day via email or
phone)-Provide prompt, accurate answer to order/tracking questions
and process order entry requests from customers through telephone,
online and email-Input customer orders into the company's order
entry database-Checks and releases various order holds as assigned
for the position-Assists with requests on pricing, shipping,
product availability, terms and conditions and item
information-Identify and enter sales leads-Knowledge of company
customers, markets, and distribution channelsSkills:customer
service, data entry, order entry, pricing, order trackingTop Skills
Details:Order EntryCustomer ServiceData EntryOrder
TrackingAdditional Skills & Qualifications:Must Have:-High school
diploma or GED required-Proficient computer skills (Microsoft
Office Suite, Excel & Outlook)-Ability to adapt to a fast-paced
contact center environment, with strong emphasis on multi-tasking
while actively listening to customersNice to Have: -Computer
proficiency Salesforce and Oracle preferred-Cisco, Upstream and
Windows 10 OS software experience preferredExperience Level:Entry
Level About Aerotek:We know that a company's success starts with
its employees. We also know that an individual's success starts
with the right career opportunity. As a Best of Staffing Client and
Talent leader, Aerotek's people-focused approach yields competitive
advantage for our clients and rewarding careers for our contract
employees. Since 1983, Aerotek has grown to become a leader in
recruiting and staffing services. With more than 250 non-franchised
offices, Aerotek's 8,000 internal employees serve more than 300,000
contract employees and 18,000 clients every year. Aerotek is an
Allegis Group company, the global leader in talent solutions. Learn
more at Aerotek.com.The company is an equal opportunity employer
and will consider all applications without regards to race, sex,
age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Loveland , Customer Service Rep/Order Entry, Hospitality & Tourism , Loveland, Colorado
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