Assistant Store Manager
Company: Jo-Ann Stores, LLC
Location: Loveland
Posted on: January 23, 2023
Job Description:
Summary
The Assistant Store Manager is to be the right hand leader to the
Store Manager - through them, anything is possible! Together they
are responsible for the daily operations, success, customer service
and team engagement of the store. Similar to the Store Manager, the
Assistant Store Manager individually coaches, develops and inspires
the team so everyone is aligned with JOANN's mission and vision.
This Team Member also demonstrates the leadership and potential
equivalent to a Store Manager and guides the team with confidence
and passion!
Responsibilities & Competencies
HEARTS
- Develops long-lasting customer relationships by identifying and
anticipating customers' needs
- Connects with the greater community and acts as a brand
ambassador for JOANN
- Motivates, coaches, and inspires the team and ensures they are
the best possible brand ambassadors
- Stays adept at knowing the product and staying curious on new
merchandise and trends
HANDS
- Communicates new initiatives, leadership messages, and
promotions
- Ensures impeccable execution of operational policies and
procedures
- Coaches and inspires the team to drive sales by exceeding
customer expectations
- Builds strategic plans and provides the necessary tools for the
team to achieve KPIs
- Required to enter and exit truck beds to remove freight
- Unloads freight from the truck and sorts it according to
company procedures
MINDS
- Continually stays informed on industry trends and seeks out
ways to stay relevant in the marketplace
- Able to cope with change and shift direction as needed
- Drives sales by continually analyzing reports and identifying
trends. Creates strategies to achieve both individual and store
goals
- Utilizes the FAST model to consistently deliver sales plan and
company objective
INSPIRE
- Mentors and inspires the team to enhance the overall store's
performance
- Creates a model for continuous learning while promoting
teamwork and appreciation throughout the team
- Develops in-store talent by creating succession plans and
effectively managing performance
- Networks, recruits, hires to staffing needs, and trains team
members using the onboarding tools provided
Applicable laws may place restrictions on a Team Members ability to
perform certain work duties listed in this job description. Please
contact your manager if you have any questions regarding the
limitations on the duties you can perform.
Physical Demands
- Stand during an entire shift (other than normal break
time)
- Continuously walk around all areas of the store throughout
shift
- Read written instructions, reports, and other information on
paper and computer screens
- Input data on computer keyboard and handheld units
- Use 2-way radios (hear incoming messages and provide verbal
response)
- Push/pull merchandise with appropriate equipment (carts, bins,
etc.) to and from backroom and sales floor
- individually lift up to 49 pounds, and group lift up to 97
pounds (under 2lb on a constant basis, 10lb on a frequent basis,
10lb-49lb on an occasional basis, and 50lb-97lb group lifts on an
infrequent basis)
- Lift, place, and arrange items on shelves and racks
- Bend down and reach above head
- Climb and descend ladder
Expected Availability
- Full-time status requires open availability and ability to work
at least an average of 36 hours per week over the course of a year.
Open availability is defined as the ability to work any and all
hours required without restrictions as to the time of day or day of
week, including, but not limited to, days, evenings, weekends,
overnight shifts, and holidays. Team Members meeting these
requirements are eligible for benefits within the Company's
full-time benefits program. Hours are scheduled according to needs
of the store and the team member's availability. Relocation may be
required for career progression.
- Available to work a flexible schedule, including days,
evenings, weekends or holidays
Education & Experience
Education
Minimum - High School Diploma or equivalent
Experience
Minimum - 1-2 years of progressive retail management experience
Benefits
- Medical, Dental and Vision benefit plans available
- Company-paid basic life insurance and short-term
disability
- Qualified to participate in JOANN's 401(k) Retirement Plan with
an employer % match
- Tuition Reimbursement
- Team Member Discount
#zrasm
This position will be located at:
1601 Fall River Drive Loveland, CO 80538
JOANN is an Equal Employment Opportunity Employer. This job summary
is intended to be brief and does not list all duties for this
position. Nothing in this job description should be construed as an
express or implied contract of employment. JOANN is an at-will
employer, which means that your employment may be terminated by
JOANN or yourself with or without notice or cause unless the
at-will arrangement is modified by a written agreement signed by
both you and and authorized representative of JOANN.
Keywords: Jo-Ann Stores, LLC, Loveland , Assistant Store Manager, Hospitality & Tourism , Loveland, Colorado
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