Family Navigator

Company: Team Select Home Care
Location: Loveland
Posted on: May 26, 2023

Job Description:

Overview:You can apply by texting TSC to 97211Now offering DailyPay! Ask us about it!Are you looking for an exciting opportunity with an expanding home health care company? Are you eager to prove yourself, be valued and grow? It is in your best interest to apply and hear more about what we have to offer!Team Select's mission is to take every opportunity to do right by all. We believe our people and culture genuinely make us unique and are the foundation for our leadership in the healthcare space. We focus on promoting a collaborative environment that differentiates us and has allowed us to be recognized as a Best Place to Work and Home Care Elite Top Agency. Join our growing Team Select Family and discover a dynamic company where you're able to make a positive impact. We encourage you to inquire about becoming a part of our team!Responsibilities:Team Select Home Care is looking for a Family Navigator to join our Team Select family. The Family Navigator (FN) will coordinate the referral, intake, and onboarding process in an office of the Long-Term Home Health Division. They will report directly to the Operations ManagerEnsure under the Operations Manager that the needs of the agency, referral sources, and all patients/families going through the intake process are met through communication, customer service, and oversight.Work with the local Operations and Clinical teams to coordinate efficient, appropriate intake and start of care processes.Promote ongoing patient and employee retention through customer service and communication.Help with all recruitment functions for the office; proficient in iCims, Docusign, and all other facets of recruitment role.Assist Manager of Operations in achieving financial metric goals.Assist Community Relations Representatives in achieving market sales goals including in-office and out-of-office tasks and events.Coordinate non-clinical functions of the referral, intake, and onboarding process together with Operational and HR staff to ensure all agency requirements are met.Work with HR staff to promote efficient hiring processes for new team members.Maintain a current awareness of the abilities and limitations of RN Case Management staff in collaboration with Clinical Supervisors and Operations Manager.Demonstrate knowledge and adherence to the procedures of Team Select and holds staff accountable for carrying out the tasks outlined in the manuals, state and federal regulations and Team Select's Best Practices.Maintain relationships with clients and employees and promotes harmonious interpersonal relationships.Meet all deadlines on special projects as assigned.Observe confidentiality of all employee, patient/client PHI and company issues.Follow and promote the Compliance Plan and procedures.Maintain operational caseload as needed.On-call responsibility as needed by Manager of Operations.Attend in services.Perform all other job tasks as assigned.Qualifications:Bachelor's degree in Business/Marketing/Communications/Provider Relations preferred1 yr experience in Healthcare field, Home Health preferredComply with accepted professional standards and practiceExcellent business decorum and appearanceSales and leadership capabilitiesOur Benefits:Medical, dental, and vision insurance401KEnvironment which fosters career opportunities and growth.DailyPayTeam Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age or any other status protected by law. Team Select Home Care is an employment-at-will employer.

Keywords: Team Select Home Care, Loveland , Family Navigator, Other , Loveland, Colorado