The supervisor will provide oversight of Pre or Post-closing
Quality Assurance reviews and Re-verifications of mortgage
transactions from a client who has identified the loan or batch of
loans to be audited. The Supervisor will work directly with the
Operations Manager to ensure best practices and service levels are
met at all times.
MAJOR DUTIES AND RESPONSIBILITIES
?The Supervisor will be responsible for, but not limited to,
overseeing QA/QC auditors performing third party Pre and
?Works daily with client to ensure that any and all changes are
properly vetted and communicated
?Perform Internal Scorecard Quality Audit Reviews and potentially
re-verify file data. Typical re-verifications will be but not
limited to: Employment, Income, Assets, Occupancy, Identity,
Undisclosed Liabilities and calculation of PITI/DTI Principle,
Interest Taxes and Insurance and Debt-to-Income Ratios.
?Review, recommend and update guidelines, training materials, job
aide?s uses to perform in-depth analysis of: underwriting,
appraisal, regulatory compliance, fraud, and fair lending.
?Recommend process improvement and application changes to gain
better visibility into daily work or to gain efficiency.
?Act as mentor and coach to Auditors and provide remediation plans
?Counsels and advises employees, evaluates performance, recommends
and approves training and development, recommends recognition and
promotion and initiates appropriate remedial action for performance
or conduct deficiencies.
?Set the individual expectation of completing required production
per day from start to finish, including credit reporting, appraisal
review, reviewing assets, handling Fannie Mae and Freddie Mac
guidelines and lender overlays as well as PLS and MI guidelines
?Excellent use of Microsoft Office products, to include, WORD,
?Computer literate ? able to learn and adapt to various computer
systems and applications in order to perform the work of the
?Accuracy in creating written work and in data input.
?Must be comfortable to present and speak to client in various
forms dictated by project need.
?Preparing reports of audit findings, conclusions and
?Developing/modifying audit programs and plans, aligning audit
steps with risk assessment.
?Ability to professionally discuss with client; explain and obtain
necessary information for project needs and discuss audit
?Ability to read and interpret loan sale contractual documents.
?Results and success driven; demonstrates integrity.
?Excellent time management skills (prioritizing and follow-up).
?Must have superior analytical and organizational skills with the
ability to work in a time-sensitive environment.
?Demonstrate the ability to thrive in a fast paced and changing
?Ability to deliver high-quality, error-free work that is exact and
complete by paying close attention to detail.
?History of maintaining an organized approach to managing daily
?Fosters strong collaboration with team members and business
?Able to identify, validate and report on trends to ensure
compliance with control procedures.
?Ability to compromise.
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected