Representative, Sales Service - Inbound
Company: JAB Wireless
Location: Loveland
Posted on: June 20, 2022
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Job Description:
We are looking for Sales professionals to join our team.
Successful candidates must be able to thrive in an environment that
is fast paced and constantly changing. You must be an individual
who is driven to maximize residential inbound sales inquiries into
sales by demonstrating a good understanding of our services,
evaluating customer needs and recommending the appropriate products
and upgrades to ensure growth and retention of our customer
base.Essential Duties:Provide customers with product and service
informationBuild and maintain rapport with customers Be positive,
confident, reliable, friendly and engaged during all calls Identify
customer needs and resolve problems to inquiries regarding Billing
and Sales Provide product sales opportunities and promotions
Capture data, enter clearly and accurately Recognize, document and
alert the supervisor of trends in customer callsUse customer
service skills to appropriately satisfy and retain customers
Utilize tools to check service availability; improve the rate of
successful installation Set appropriate expectations regarding
installation and service; reschedule installation appointments as
needed Perform initial and periodic follow-up with customers to
ensure satisfaction Other duties as assignedRequirements:Call
center experience preferred Must possess exemplary verbal, written
and interpersonal communication skillsStrong negotiation skills and
a track record of telecommunication products is a plusOutstanding
telephone and customer service etiquette Ability to work
independently and be self-motivated Strong computer skillsAbility
to navigate through several applications simultaneouslyKnowledge of
Suite, Google Earth and Web browser software a plus Keyboard and/or
typing skills 30 wpm minimum Available to work Nights, Weekends,
and some Holidays DISCLAIMERElectronic Application Procedures: Rise
Broadband only considers applicants that complete our electronic
application through our career center. If, because of a disability,
you need special services or facilities to apply for this opening,
please call the Human Resources Office at 303-705-6522.Diversity
creates a healthier atmosphere and Rise Broadband is an Equal
Opportunity/Affirmative Action employer. We are firmly committed to
non-discrimination and affirmative action and it is the policy of
the Rise Broadband to strive to afford equal opportunity to
qualified individuals, regardless of their race, color, religion,
sex, age, marital status, sexual orientation, gender identity,
genetic information, national origin, veteran status, disability or
any other legally protected characteristic.We are a drug free
workplace and all employees must be authorized to work in the US.
All offers of employment will be contingent on the successful
completion of a drug test, reference and criminal background
investigation. Some positions will also require a motor vehicle
record check.For more information about the company please visit:
www.RiseBroadband.com
Keywords: JAB Wireless, Loveland , Representative, Sales Service - Inbound, Sales , Loveland, Colorado
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