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Inside Sales Representative

Company: Wire Experts Group Inc.
Location: Loveland
Posted on: March 15, 2023

Job Description:

Inside Sales RepresentativeDescription:The Inside Sales Representative (ISR) interacts with customers via email, Teams, and telephone to provide information in response to inquiries about products and availability. - The ISR will play a proactive role in building and engaging the company's customer base. -Essential Job Functions: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Receives customers' requests, analyzes, provides information requested, or ascertains who can best provide the information.Proactive communication/follow-up regarding quotes and orders.Gather and provide basic technical support, product line options, and agency approvals for customer inquiries. -Assists various departments with customer-related issues.Maintains customer records by updating account information to ensure accuracy. -Provides basic technical support, product line options, and agency approvals for customers. -The below requirements indicate knowledge, skill, and/or ability to satisfactorily perform essential duties. - As required by the Americans with Disabilities Act reasonable accommodations may be made to qualified applicants and/or employees to perform essential job functions.Required Education, Experience, and Skills:
High School Diploma/GED is required (a bachelor's degree is preferred).Minimum of -1 -year -of experience working in Customer Service. Strong PC skills and experience (Word, PowerPoint, Excel, etc.).Customer Relations - Knowledge of maintaining a positive, empathetic, and professional attitude toward customers always.Customer Service - Knowledge of best practices for working with customers and problem-solving issues that arise. -Cultural Awareness - Knowledge and experience working with customers around the world, along with cultural differences.Critical Thinking - Use logic to identify approaches to problems, solutions, and drawing conclusions.Time Management - Must be able to work under deadlines and effectively manage multiple correspondences in a timely manner.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Possess the competencies to communicate easily with others and awareness of Cultural Intelligence.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Work Conditions:
The environment is typical of an office setting. Employee frequently works on a computer completing assigned tasks.Ability to stand and walk for long periods of time.Ability to see details at a close range.Schedule and Pay Range:
1st shift8-hour shiftMonday - FridayPay Range: $20.00 to $21.00, depending on experience.Who We AreRubadue Wire is a part of Wire Experts Group, Inc. (WEG), -which -is comprised of -premier manufacturers of specialty wire and cable products with a legacy of delivering high quality, superior customer service and engineering excellence. Our products are used in a broad range of applications including security, electronics, industrial, consumer products, aerospace, medical devices and automotive. The diversity of applications combined with our specialization makes us a strong and resilient business. WEG has locations in Naples, FL, and Loveland, CO. -Wire Experts Team -is the Employment Business Unit of WEG. - Wire Experts Team operates all payroll and benefits for WEG. - You will receive an email from WEG after you complete the online application. - -What Makes Us UniqueWe are an Employee Stock Ownership Program (ESOP) company. - You will have the opportunity to become one of our employee-owners, at no cost to you! - This program allows you to benefit from the contributions and decisions that you make every day.We are a team of 150+ employee-owners, all willing to assist each other with any task as we drive our continuous improvement mindset. -We are always looking for talented, dedicated people to become part of our team. - Help us continue our growth while developing professionally, personally and financially along the way!Additional Benefits
Great culture of openness, inclusion, and respectCompetitive salaryProfit-sharing opportunitiesTime off through PTO and 9 paid holidays95% Company-paid medical employee premium100% Company-paid Dental / Vision / LTD / STD / Life insurance premiumsEmployee events plus opportunities for community involvementRubadue Wire is an equal opportunity employer. Applicants and/or employees will be provided equal opportunity without regard to age, race, religion, sex, color or national origin.Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. -Powered by JazzHR

Keywords: Wire Experts Group Inc., Loveland , Inside Sales Representative, Sales , Loveland, Colorado

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